Skip navigation

Solar Chargers - Frequently Asked Questions

  1. Where do I send my Wenger Portable Solar Charger for repair?
    Wenger Portable Solar Chargers are covered by a 1-year warranty from the date of purchase against breakage and malfunction under normal and proper use due to defects in materials or workmanship. Do not return the product to the store or shop from which you purchased it.

    For further information on the warranty services in your country please contact:

    Wenger NA
    15 Corporate Drive
    Orangeburg, NY 10962
  2. How do Wenger Portable Solar Chargers work?
    Each Wenger Portable Solar Charger model includes a high capacity lithium battery which accumulates and stores generated power that can be used on-demand for GPS, tablets, smart phones, e-readers, digital cameras and more. The battery features a USB input that's compatible with hundreds of electronic devices and to make life even easier, each Portable Solar Charger includes a retractable USB connector and 5 adapters. Learn More

  3. What is included in my Wenger Portable Solar Charger package?

    Every Solar Charger package includes the following items:

    • 1 Solar Charger
    • 2 Elastic cords
    • 1 Battery unit
    • 1 USB wire
    • 5 Phone plugs
    • One-year warranty card

  4. Are Wenger Portable Solar Chargers water-resistant?
    Yes, all three models are water-resistant and foldable for your traveling convenience.

  5. What's are the differences between the three Wenger Portable Solar Charger models?
    A. Standard 2.25W
    • for short excursions with your smartphone, MP3 player and GPS system
    • generates enough energy to recharge a smartphone in less than 4 hours
    B. Top 4.5W
    • for heavy use of your smartphone, tablet, GPS system in sunny locations
    • generates enough energy to recharge a smartphone in about 2 hours
    C. Pro 6.75W
    • for heavy use of your smartphone, tablet and GPS system in any location
    • generates enough energy to recharge a smartphone in about 1 hour and 10 minutes

  6. What type of battery is included in the Standard 2.25W model?
    The Battery Unit 2200mAh is included in the Standard Portable Solar Charger (2.25W) model but can be used alone for power backup and can be recharged not only from the solar panel but from any USB port.

  7. What type of battery is included in the Top 4.5W and the Pro 6.75W models?
    The Battery Unit 5000mAh is included in the Top (4.5W) and Pro (6.75W) Portable Solar Charger models but can be used alone for power backup and can be recharged not only from the solar panel but from any USB port.

  8. Are both Portable Solar Charger batteries chargeable through a PC USB port?
    Yes, both Portable Solar Charger batteries may be charged through a PC USB port.

  9. How does the LED Power Light Accessory operate?


    Connect the light to the battery unit and it can be used (independent of the solar charger) at a campsite, in/on a tent, biking, etc.
© 2014 Wenger NA. All rights reserved