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Watchbands - Frequently Asked Questions

Watchband Instructions and Information

  1. How do I purchase a replacement or additional watchband?
    Replacement bands are available for purchase online. The appropriate replacement band can be found by referencing your watch's model name and number in the order form.

  2. What is a lug width?
    A lug is defined as extensions between the top and bottom of a watch where the bracelet/band is attached. The lug width is the interior distance between one partner lug and the other.


  3. What size is my watchband?
    Please follow the step-by-step guide that we have developed to help insure that you order the correct watchband for your watch.


  4. When should I change my watchband?
    It is always recommended to replace your watchband when its appearance becomes weathered. We recommend replacing your strap to insure that you will not lose your watch all together.


  5. Why can't I find my watchband online?
    If you can not find the band that you are looking for, please contact Customer Service at 1-800-267-3577, or via email at customer@wengerna.com.


  6. Why can't I find my bracelet online?
    If you can not find the bracelet that you are looking for, please contact Customer Service at 1-800-267-3577, or via email at customer@wengerna.com.
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